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FREQUENTLY ASKED QUESTIONS
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How do I know my sizeI have a Sizing chart located on our instagram on how to measure your nails and determine your size to our size chart. Also we offer sizing kits that you use for the shape and length you desire to order.. this will ensure you have the perfect size to your hands
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Ordered and It didnt ask you for sizeIn this Case you ordered an item that was on sale and or ready to ship. this means its is only one of this items. this is the last or only set being made in this style and it is not a made to order set.. these sets are made in ramdom sizes.
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How long does it take to ship?In most cases I have very fast shipping. I ask to allow 7 business days (Monday-Friday) for processing or making your order.. I make all nails myself made to order unless its ready to ship.. if you order all ready to ship nails they will be shipped in the next 1-2 days. If your order needs to be made it will take 5-7 days processing and depending on your shipping options it will take 2-3 days shipping..
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Do I offer Wholesale?Yes we Do offer wholesale please check out wholesale packages. how it works is you place your order.. I will think contact you for sizes, designs, and all other information needed to complete your order.. Our prices are based on time needed to complete order. supplies and shipping cost. you pay a small amount or no shipping cost due to price of order so we include all fees in price.
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Can I return my Nails?you can check our return policy. to anwser quickly no we do not offer returns and exchanges. all sales are final. we ask that you at some point purchase a sizing kit to not run into problems of your nails no fitting.
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Ready to Ship items didnt ask for size?all ready to ship items are on sale or only has one set available these are items that are not made to order.. the set shown in image will be the set that is coming.
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Why is my order taking longer than before?we now are taking wholesale orders now. your order may have been place during the making of wholesale order that can make getting to your order take a little longer. Most order do contain more than one set of nails. again all orders are made to order.. We get many nail orders placed daily so some set will take longer to make.. keep in mind if you order 3 or more sets the orders before yours may have the same or more...
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Tracking Package/ Tracking NumberYou will recieve a email once items its fullfill and once it is shipping. Email will provide Tracking Number.. If you pay via PayPal you tracking number will also be uploaded there. Once items is shipped you are respondsible for tracking your order as well.. If you have any questions about your order or where it is you can contact your local post office and provide them with your tracking number.. Once usps provide me with tracking number and they have your parcel they are now responsible to get it to your safely.
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Why didnt my nails come in separate boxesdepending on the set of nails ordered packaging may be different.. Ready to Ship items do not come with box or kits. Also solid nails sets do not come with box or kits. in order to keep prices low for these sets we do not provide boxes.. also if we can fit all sets in smaller packs this is how we can offer free shipping on orders. only wholesale orders will come with boxes and kits for each set ordered
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Do you make custom press on setsyes i do.. i can make what you like.. you would send me message here on website.. under contact... send me pictures of the set you would like made.. after we come to price for the set you would then check out with the price that was given to you.. then your custom set will be started..
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